Attempt access site failed and will not reset password

A site was set up by a former IT employee, and it was assigned to me. I was made a user on the site; however, when I try to log in to Weebly, it will not accept my credentials. I tried to reset my password, and it doesn't even send me an email. I made a new account to try and access customer service. The site is memshop.org. Please let me know what I need to do to regain access to our site.

Thank you,

Metta Smith

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Square

Hi Metta. It sounds like you may not have the right email address, or editor permission to access the site. Is the original account owner still with the organization? 

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