HELP: FB not pulling my og image even with meta ta...

thebalconyobx · ‎07-20-2022

UPDATE at 8:46 AM - Found a WORKAROUND FIX: The debugger is still showing a gray screen for the preview image, but I figured out if I link in FB with the address "www.thebalconyobx.com/" rather than "www.thebalconyobx.com" (without the backslash) I can get the image and link to the website to pull through to FB. In the past, the "/" did not need to be included, not sure what I did, but my guess is that the backslash is also why the debugger isn't pulling the preview image. But for now, this is my workaround. Leaving this info here in case it can halp someone else.

My website is https://thebalconyobx.com and I used to be able to share my website on FB and it would pull the image I identified in my SEO settings in the header code. I recently updated the photos on the site and I updated the meta code withe new URL of the updated photo and now FB when I share my website doesn't pull an image at all.

I have followed all the articles I can find in the community on this. I have the following header code in my SEO:

I have confirmed that my fb app id is correct. The image URL works when entered separately, and this is the updated photo and it hasnt' a different name than the old photo.

When I run the FB debugger and scrape the site, I don't get any errors. The debugger pulls the URL for the image but the preview is blank. And when I share my website on FB it only posts a link to the site, but doesn't pull any images.

og:image

https://www.thebalconyobx.com/uploads/1/3/3/2/133251327/the-balcony-obx-front-of-house-with-pool_ori...

As a workaround, I tried even removing the header code to see if FB would pull any image, but that did not work either. The scraper then had a blank for the image URL, I had hoped maybe FB would choose it's own image.

I have no idea what esle to do, and FB is my main marketing and I really need to be able to share my site with an image to be successful. Any help would be greatly appreciated!!

thebalconyobx · ‎07-20-2022

UPDATE: I just deleted the image that was on my site that wasn't pulling, renamed the image to a shorter name. Then added it back to the website and updated the meta tag with the new URL. Then I ran FB debugger again, scraped the site a few times, and I am still not getting the image to preview. But the facebook debugger did pull the updated URL in the og:image field.

The updated header code now reads:

msdeb1 · ‎09-22-2022

Did you ever resolve this?

HELP: FB not pulling my og image even with meta tag in the SEO header code