Please help

I forgot my login info and have tried multiple times to reset password but nothing is being sent to account associated with website. I can't log in to even use live chat. What do I do?

666 Views
Message 1 of 8
Report
7 REPLIES 7
Square

Thanks for reaching out, @daisies10

Can you confirm the URL of your website? 

638 Views
Message 9 of 8
Report

Yes it's pack13.org. It's a cubscout website. Thanks so much!!!!

624 Views
Message 9 of 8
Report
Square

I sent you a followup private message, @daisies10 😊

604 Views
Message 9 of 8
Report

I just tried to send you a private message but it said I've reached my limit and to try again later...did it go through?

600 Views
Message 9 of 8
Report

I am all set. Miraculously remembered to password!

594 Views
Message 9 of 8
Report
Square

Very glad to hear! 😊

589 Views
Message 9 of 8
Report
Square

Hi Shirley. It looks like it is actually the last email. If you do not have access to it, I recommend filling out an account recovery email: https://bit.ly/3kbFFqxhttps://bit.ly/3kbFFqx

593 Views
Message 9 of 8
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.