How do I switch my G Suite if I choose to use a new Domain Name?

[Penwoodmfg]

The company I work for is seriously considering changing the domain name of our website. That would mean our G Suite email addresses would need to change as well. How does that work? I can't be losing emails in the process!!

[ashc]

Hey @Penwoodmfg,

I was able to find this Support Center article on where to find your G Suite settings within the site editor.

The very bottom goes over how change the username.

Does this answer your question? If not- let me know with more detail what you're needing to know. 

[Penwoodmfg]

Hi Ashley,

Thanks for responding! We are considering changing our web address from www.penwoodbrands.com to something like www.penwoodllc.com

If we do that all our email addresses ending in @penwoodbrands.com will need to change to end in @penwoodllc.com or whatever domain name we come up with.

We just paid for another year of G Suite but I was told yesterday we would need to open a new G Suite account and temorarily forward that to the new account which is ok except I was also told no partial refunds for the old account whenever we are finished with the forwarding process. That stinks a little but I suppose it may just be the cast of doing business?

I am certainly open to any ideas you or someone else may have!

[ashc · Accepted solution]

@Penwoodmfg Oh yes that does appear to be true.

I wish I had another way to go about it or a workaround but I don't think there are any unfortunately.