Hi @Banking
Hmm.. it looks like you should be able to use Gift Cards on the plan you are on. Can you please reach out to our support team when you have a moment? This may be something that needs to be escalated if it turns out to be a bug.
You can reach the team by scrolling to the bottom of our Help Center and clicking the contact us button. Once you see the automated chat window try typing something like "speak with a rep" to be directed to the teams available to your account.
