Changing content of plan

[MFL1]

Have a weebly site with a ecommerce function.  I have made a new site content package by first copying the existing site then renaming it and then developing the content.  Now I want to put the new content up as the new website.  Question, how do I maintain my subscrition level by changing the URL to the new site without having to sign up for a new plan. I fear Weebly will recognise this as a "new" site rather than a replacement.  Does Weebly have to organisae this or is there some trick that people have triedd that works?

[Adam7]

We can transfer your service from the old site to the new one, if you're switching to a different site in the account @MFL. Let me know when you're ready for that to happen along with the old/new site and I can take care of that for you.

[MFL1]

So how do I make this happen? Is this forum used for detail or is it best to raise a ticket with the support team?

[MFL1]

And what happens to the app subscriptions?

[Adam7]

Our support team can do this for you, or you can post here and I can do it.

With app subscriptions you'll probably need to contact the app developer so they can move paid subscriptions for you.

[MFL1]

Ok, I just rely on Square for the purchases so I imaging once the swap has happened it is just a case of re-connecting square as the URL is unchanged.

So the business site is LifeVac Australia URL www.lifevac.net.au

I have built the new site content as LifeVac Australia (free site) which currently just has the default weebly URL lifevacau.weebly.com.

I need the revised business site to have the www.lifevac.net.au URL and have the new content from the free site of the same name.

Can you advise me when it is done so that I can check, update footers, etc and check Square operation.

Thanks

[Adam7]

I've transferred the service for you, @MFL. Feel free to swap the domain over and re-publish whenever it's convenient for you.

[MFL1]

Thanks will take a look

[Adam7]

No problem. Let me know if you have any questions.

[MFL1]

all looks good, swapped the URL and connected the Square , thanks for your help

[Adam7]

Awesome! Glad to hear that!

[MFL1]

Believe I already have paid for the Weebly Page Layouts Builder App but to re-connect it asks for another payment?

[Adam7 · Accepted solution]

You might need the developer of the app to transfer your subscription to the new site. I'd contact them so they can take care of that for you.

[af2_abaco]

Hi @Adam I read this post and tried to file a request for change my two new sites with existing plan. Weebly Support team didn't answer very well in my case....

Me too, I need to link two fresh free websites to existing plans with outdated content.

My request #5706222 was closed without do anything an I think that nobody has even read it (it was in Italian and english); 

The follow-up #5715328 is still open, but the Customer Success Agent didn't understand wich site transfer over to wich,  and then stated that the Pro Plan  is already active on the old sites...

Maybe the misunderstanding is about the difference between "move the site over to the plan" and "move the plan over to the site"...

I think that every weebly agent could see in my account what is new and what is old, I only need to replace old with new. As today 9 days is passed on from first request without success.

[Adam7]

It sounds like our Customer Success agent was able to fix that and assign it to the site you wanted, @af2_abaco.