Cannot login to my site

[Jax-B]

Hello

I have tried to access my account but the password does not work and I have tried to reset. I have used another email in order to access this community as I have waited days for custtomer services to get back in order to progress. 

Please help

Jackie

[Bernadette3]

Hi Jackie. Can you please let us know the full url of the site you are trying to access?