skottmorris
12-01-2018
07:20 AM
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How long does it take for a Deleted account to be removed from the system?
How long does it take for a delted account and its email address to be removed from Weebly?
I removed an account so I could use that email address for an existing site I already own, but when I try to change the email address for my current site, the system tells me the email address is already in use. Maybe the account information is cached and will be removed after a certain time period?
I assumed it would be removed immediately.
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LeslieA1
12-01-2018
04:17 PM
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Hi @skottmorris ! Deactivating an account only disables the account so in case you need to restore anything you can. That is why the email is attached. If you are needing help switching the email, can you go to hc.weebly.com and submit a request through the "contact us" button?
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