Cannot access my site to edit?

[AW2023]

Hi, we have a weebly site we setup a couple of years ago. It needs some updating. However, I cannot access it to edit. I have tried logging in on different browsers, clearing cookies, and extensions. I have also tried logging into both square and weebly--to no avail. It would be so helpful is weebly had real people to talk to.

[Ellie_]

Hi there, @AW2023,

Are you able to send a screenshot of what you are seeing when you try to log in? 

Also, welcome to the Seller Community! 🥳 We are so happy to have you here. While you are here, we recommend checking out our Orientation & Etiquette. Hope this helps! 😊

[Craftcove1]

m having the same problem, what's going on?

[BernadetteA]

Welcome to the Seller Community, @Craftcove1 

Sorry to hear you are having some trouble logging in! Can you please let us know your website URL? Do you see any error when you try to login? 

[Craftcove1]

https://craftcove.weebly.com/

No error messages

[BernadetteA]

It looks like you have two Weebly accounts connected to the same email address, but the account you are trying to access is not the one that was connected to your Square login. I'll send you a private message to follow up with additional information.