domain renewal

[EC11]

Hi

We renewed the site at weebly and paid but the domain is still off. who do i pay to renew my domain account www.naturellebeds.com ?

Regards

Elna

[Brodie]

Hi @EC1,

It looks like you renewed the hosting, but not the domain. I sent you an email to get some thing verified to make sure I can renew the domain for you. Message me back and we'll get this done today!

In general, for all our customers, everyone should keep in mind that hosting and domain registration are two different charges, two different lines of service. Purchasing or renewing one does not take care of the other, and you always want to make sure both are squared away. Our Customer Success Advocates are always happy to help assist with that!

[EC11]

Hi Brodie

what is the email address you send your message to?  my boss said he never received any....and we need to get the site up and running again.  if you can you can send to my email address so that i can forward it to [email protected]

Thank you for your support

Elna

[Brodie]

Hi Elna,

I emailed it to the address on file. I will contact you at your email address to get into further detail!

[EC11]

Thank you i will wait for email at [email protected]

you just need to tell me how much to pay and into what account.  we want our site up and running asap please

[Brodie]

I've emailed you, @EC1, message me privately if you have any other concerns or haven't received the email.