Free trial ended - can't select Free plan

I set up a free trial for a website I'm putting together for a community organisation (email address: [email protected]). The free trial has ended but your website won't let me select the free option

16,117 Views
Message 1 of 128
Report
127 REPLIES 127
Square

Sorry about that @SomaCruz. You're all set now. Smiley Happy 

3,840 Views
Message 90 of 128
Report

I'm having the same problem. Free trial has endedSmiley Sad

3,837 Views
Message 90 of 128
Report
Square

HI @harleyandsons I'm not seeing any trials activated in your account. What is the name of your website? 

3,833 Views
Message 90 of 128
Report

my-site-109394.weebly.com

This is my site. Kindly check this site..Thank you.

3,832 Views
Message 90 of 128
Report
Square

Thanks, @harleyandsons1. I've removed the trial for you.

3,830 Views
Message 90 of 128
Report

Hello, I am having the same problem. My website is called "bamsstudents-isabella.weebly". I don't know if the problem is that I selected the "business store" option, but it says the trial has ended and it does not give a free option. 

3,830 Views
Message 104 of 128
Report
Square

Thanks for posting, @bella1. I've removed the trial for you so your site is now a free site.

4,308 Views
Message 104 of 128
Report

Hi, I am having the same problem. It says that my free trial has ended and I am not able to select a free plan. The website is unpublished as I am still editing it but I am unable to edit it now. My website is punchinellostudio.weebly.com . Please help. Thanks!

4,373 Views
Message 104 of 128
Report
Square

Hi @punchinello I remove the trial for you. Smiley Happy 

4,664 Views
Message 104 of 128
Report

 I  having the same problem too . My website is called "woodptoonstudio.weebly.com".  Thank you

4,657 Views
Message 104 of 128
Report
Square

Thanks for posting. I've removed the trial for you, @woodptoon.

4,624 Views
Message 104 of 128
Report

@Adam Thank you so must

4,619 Views
Message 104 of 128
Report

I'm also having this problem. Our website is grinningghosts.weebly.com

4,645 Views
Message 104 of 128
Report

I'm having the same problem, minhtanfit.weebly.com

4,633 Views
Message 104 of 128
Report
Square

Sorry about that @minhtan I've removed the service for you. 

4,638 Views
Message 104 of 128
Report

Hi, my website is ElevatedinNewark. I have the free trial but i can not access it.

4,548 Views
Message 104 of 128
Report
Square

It looks like your trial expired, @Samiyah, so I have removed it from your site. If you'd like access to the features you'll need to upgrade to an appropriate plan.

6,116 Views
Message 104 of 128
Report

I am also having this problem. My website is Andrewscustomdesigns.com

6,355 Views
Message 104 of 128
Report
Square

I've also removed the trial for you @AndrewGutierrez.

7,192 Views
Message 104 of 128
Report

I am getting the same issue, I also log in and out and it still prompts me to select a plan. I am using this for class and it consistently telling me the trial is over and not letting me access the account at all.

7,286 Views
Message 113 of 128
Report
Square

Sorry for the troubles, @Autctayl. I've removed those trial plans for you. 

7,285 Views
Message 113 of 128
Report