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Looking for the description of an item in Square Point of Sale
When creating an item there is a section you can add a description. Once the item is saved and your using Square Point of Sale there is an option to search for an item, when you locate the item how can you pull up the description section so you can see the description you added when you originally set it up?
Here is what I'm looking to do, I run a nightclub, there are 1,000's of cocktails so when I added the drink item I also added in the description the recipe for making the drink so that when a bartender looks the item up on Square Point of Sale they can also see the description to know how to make the drink. SO far the only thing it does is when I locate the item and touch it, it adds it to the cart for check-out. When it’s in the cart there is a section for description or note and its blank.
What I have circled in red is the section I looking for in Square Point of Sale, I want to be able to pull this up so we can see this section. We are using iPad Air as our POS.
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Item and Inventory Management
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Great question! Right now Item descriptions appear on your digital receipts, in your payment history, in your Item Details spreadsheet and in the Online Store but not in Register when adding a item to a sale.
I absolutely see how that would be useful to your bartenders, (thanks for that detailed description)! We've heard this request before but I will pass your feedback onto our Product Liaison team.
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I am having an issue with this as well. Most of my business is mobile and if my employees have a question about what a certain service entails, I want them to be able to view the notes I have provided.
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@Sorrida - Thanks for sharing! We'll be sure to include your thoughts on this topic as well!
Sean
he/him/his
Product Manager | Square, Inc.
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On the same subject, why is description required and cannot be searched in POS?
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Thanks for posting @Smgallery. Item descriptions are not required; can you let me know where you're seeing that?
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I have the same issue in my bar. We have drink recipes and would want this information near the top. It's too bad this has been open for two years and no action has been taken.
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as a coffee shop, this would be useful for us as well 😞