how to enter payroll hours from before signing up

[bellabellallc]

I just signed up with square's payroll service yesterday. The pay period for my employees started on the 1st and ends tomorrow, but as I just got them set up, I have physical timecards I need to enter the information from into the payroll service so their paycheck covers all the time they worked. I cannot seem to enter in any information from before yesterday. I cannot get anyone on the phone to help, so hopefully someone here knows how to get that information into the system so I don't have to pay my employees half by physical check and half via square payroll.

The fact that is has not been easy and quick to set up is a pretty big downside when compared to ADP or Paychex which generally have things set up quickly and easily in just a couple hours. I've already spent the better part of two days trying to sort this out.

[AshleyK · Accepted solution]

@bellabellallc Welcome to the Seller Community!!

For this first run, you have a few options:

1. You can manually enter the historical hours for your employees through the Timecards tab. When your process payroll, you can then import the timecards. or

2. When you process payroll, you can enter the totals number of hours for the first pay period.

Moving forward, if your employees use Square timecards with Square Point of Sale using their 4 digit passcode or through the Square Team app, when the employer processes payroll, you can simply import their timecards.

Let me know if you have any other questions. 🙂

[bellabellallc]

Thank you! This helped a lot!