how do you edit an invoice paid by check when check was no good ?

Sent invoice to customer e mail he paid by check when I took it to the bank we happen to use same bank and found out check is no good but marked invoice as paid already with check number so now I need to change that to show it's not paid after all

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Square Champion

Hi @Jerjsent 

Since the invoice was already marked as paid , there isn't a way to remove it from being marked as paid..  I think the only way in this situation would be to choose the 3 dots to the right of the invoice in question, and choose "issue refund".  You would then want to create a new invoice for the customer.

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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