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how do you edit an invoice paid by check when check was no good ?
Sent invoice to customer e mail he paid by check when I took it to the bank we happen to use same bank and found out check is no good but marked invoice as paid already with check number so now I need to change that to show it's not paid after all
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Minion

02-15-2023
02:55 AM
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Hi @Jerjsent
Since the invoice was already marked as paid , there isn't a way to remove it from being marked as paid.. I think the only way in this situation would be to choose the 3 dots to the right of the invoice in question, and choose "issue refund". You would then want to create a new invoice for the customer.
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