Questions & How-To
Questions, suggestions, and general tips and tricks for getting the most out of Square. For urgent questions, please contact us at square.com/help.

Recent Discussions

Are Gift Card REDEMPTIONS being counted as income? It looks like the sale and redemption is part of my Net Income total.

SMW
8 - Enthusiast
Posted 03-26-2019 in Questions & How-To
37 Replies

I see how to make an automatic discount, but how do I make it so it applies multiple times.For example, our current promo is buy 2 Ice Cream Sandwiches, get 1 F...

7 - Protege
Posted 07-01-2021 in Questions & How-To
19 Replies

A single employee was put in 3 times using different emails and such, but none will work due to the duplications in the feed so how can I delete all 3 so I can ...

5 - Supporter
Posted 10-23-2017 in Questions & How-To
3 Replies

I created an Item. there are 10 variations. For each variation I uploaded a photo. From my desktop I can see each individual variation and the corresponding ima...

6 - Contributor
Posted 02-26-2023 in Questions & How-To
1 Reply

I sell jewelry at craft shows. I have been entering my inventory on my laptop. When I go on my app everything is showing up "Sold Out" this is for items that I ...

5 - Supporter
Posted 02-28-2023 in Questions & How-To
1 Reply

The owner of our account has retired. How do i go about changing the owner to me as I have been the only one using the account. Not sure why he was listed as th...

5 - Supporter
Posted 03-01-2023 in Questions & How-To
2 Replies

I looked back through the chats regarding merging 2 inventory items and it doesn't look like it was ever added as a feature. I like many of the other users have...

8 - Enthusiast
Posted 02-28-2023 in Questions & How-To
2 Replies

Hi everyone. I created a service charge and have it active for all locations. I need to know how to add it to a invoice.

6 - Contributor
Posted 07-31-2021 in Questions & How-To
7 Replies

For instance I no longer sell groceries/bakery items. I changed the name of my business so how do I change my account to services instead of groceries.

5 - Supporter
Posted 01-25-2023 in Questions & How-To
1 Reply

I'm trying to update stock on 2 items to 1 available and it will not let me. Keeps it at Out of stock.

5 - Supporter
Posted 02-28-2023 in Questions & How-To
1 Reply
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