Questions & How-To
Questions, suggestions, and general tips and tricks for getting the most out of Square. For urgent questions, please contact us at square.com/help.

Recent Discussions

[0]=> object(stdClass)#9 (3) { ["category"]=> string(20) "PAYMENT_METHOD_ERROR" ["code"]=> string(13) "CARD_DECLINED" ["det...

5 - Supporter
Posted 12-05-2017 in Questions & How-To
1 Reply

Hello, we are running a deli and would like to turn off current stock tracking for multiple items. Because when the stock is at 0 or negative it shows out of st...

5 - Supporter
Posted 12-05-2017 in Questions & How-To
1 Reply

Looking for guides/ tutorials/ check-lists, etc on how to transition from using the Square POS app to Square RETAIL. We operate a brick and mortar retail space ...

7 - Protege
Posted 11-27-2017 in Questions & How-To
4 Replies

I set up my link for giftcards via email but how do I process/add one to an invoice or point of sale?

5 - Supporter
Posted 12-02-2017 in Questions & How-To
1 Reply

The only way I can see my online orders is when I login to square online. Also, how do I verify I received the money on the online orders?

5 - Supporter
Posted 09-04-2016 in Questions & How-To
6 Replies

How can I offer square for payments on Facebook. I post items for sell and would like to offer the payment option. Ty,

5 - Supporter
Posted 12-03-2017 in Questions & How-To
1 Reply

The title of this thread was updated from its original title: “Setup with shop on line app” How do I set up Square w a shop on line app I use for my business. ...

5 - Supporter
Posted 12-02-2017 in Questions & How-To
3 Replies

I have a customer that called me after a craft show, and said she didn't get her purchase, or lost it, couldn't find it when she got home. She wants a refund! S...

5 - Supporter
Posted 12-05-2017 in Questions & How-To
1 Reply

We recently had an appointment time mix-up because a client had received their appointment confirmation in Their local time zone, instead of our hawaii time zon...

5 - Supporter
Posted 12-05-2017 in Questions & How-To
0 Replies

Followed direction to downloadthe CVS file forCapital Payments for a given yearbutit never downloads and just spins forever. Is there a better way to get this i...

7 - Protege
Posted 12-05-2017 in Questions & How-To
0 Replies
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