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Questions & How-To
Questions, suggestions, and general tips and tricks for getting the most out of Square. For urgent questions, please contact us at square.com/help.

Recent Discussions

My bank issued a new debit card which I have not verified with my square account. The old debit card is still 'supported", but if I choose InstantDeposit using ...

5 - Supporter
Posted 02-04-2017 in Questions & How-To
3 Replies

I'd like to see photos and videos of cool Square setups. Here's mine...

11 - Evangelist
Posted 11-18-2016 in Questions & How-To
7 Replies

In just the past couple of days our store has stopped collecting addresses for shipment. I can't seem to find "how to" anywhere on the site. How do we include r...

5 - Supporter
Posted 04-20-2017 in Questions & How-To
1 Reply

Can I change a setting so that the customer doesn't have to sign for small purchases?

5 - Supporter
Posted 04-25-2017 in Questions & How-To
1 Reply

I'm new to the app and I dont like the confimation text the app sends to my customers, any help? Thanks!

5 - Supporter
Posted 05-02-2016 in Questions & How-To
4 Replies

If I already use First Data gift cards, can my inventory of cards be reprogrammed to work with Square?

5 - Supporter
Posted 04-03-2017 in Questions & How-To
1 Reply

I entered the wrong security code, now I have the right code but square is still rejecting. How do I fix this?

5 - Supporter
Posted 04-22-2017 in Questions & How-To
1 Reply

I rang out a transaction for 2 gift cards today, and while the amount was correct, I never "loaded" the two gift cards.I did note the two card numbers, but they...

5 - Supporter
Posted 12-18-2016 in Questions & How-To
5 Replies

My customer's are on recurring charges. 2 of my customer's (whose credit cards are saved to their profiles) have new billing addresses and their monthly charge ...

6 - Contributor
Posted 04-21-2017 in Questions & How-To
4 Replies

How do I get my business name to show up on my customer's credit card charges? Now it says Unknown

5 - Supporter
Posted 04-20-2017 in Questions & How-To
5 Replies
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