Why isn't Instant Transfer available?

[Community-Team]

Why aren't I able to use the Instant Transfer feature? 

[This post was updated by moderator in 2019 to reflect a name change - deposits are now called transfers.]

[hairnnow]

It says post removed Access denied.

[katieand]

Hi @hairnnow - If you go to page 1 of this thread, you'll see Sean's response! I'm not sure why Tom's link wasn't working, but you'll find those instructions on the first page 🙂

[Belinda]

I have to put this money in bank now instant deposit worked yesterday but not now. Same card

[Spenser]

Hi @Belinda, I moved your post to existing thread on this topic, check out Sean's reply on the first page. We can’t address account specific issues here in the community, so if need be, feel free to reach out to our Support team directly. Thanks!

[Alyssa]

H! I am also having trouble. I have read this whole thread. All 9 pages. Instant deposit is still unavailable, it says 0.00 is available. I have a transaction for 526$ , I have used instant deposits in the past and its worked fine. My card and banks linked. I don't understand why this is happening. I need this money instantly deposited for a reason! Please help! I've emailed cust support and have gotten no response.

[Key9thward]

As for me I'm never able to instant deposit. I was told today that I have to process more payments then I will be able to instant deposit. I paid money for equipment and I have stopped using PayPal where I'm not being charged for having instant excess to my money. It's very frustrating and it doesn't say in writing that I will have to process a certain amount of money in order to instant deposit. Has anyone else been told this? 

[EJ_]

@Key9thward Sorry to hear about the trouble!

However, you should be able to use the Instant Deposits, but only up to the new seller limit. 

For new sellers, Instant Deposit starts with a limit of one instant deposit per day of up to $500. Higher daily deposit amount will become available and you will be able to use Instant Deposit freely once you start to accept payments regularly. 

[zeno2358]

My instant deposit option reads, "Instant deposit unavailable.  Balance exceeds the instant deposit limit of $500".  The balance I need to deposit  is around $1900. How do I get the ability to deposit more than $500 with instant  depost?

Thank you!

[Chad]

Hello @zeno2358! 

To have your instant deposit limit raised keep processing through Square! As you build a payment history your instant deposit limit will raise. So just keep making sales and growing your business! 

If you still have questions please let me know! 😀

[zeno2358]

Thank you.  That's what I imagined.

It's unfortunate that fact is not mentioned anywhere that I can find.  I planned an entire trip with the knowledge and understanding that my instant deposit had been tested, was working, and had a $2500 limit (because that's what's everywhere in the documentation).

Now I'm screwed for a week and stuck... my fault for planning too close to the edge.  But really, that should be mentioned somewhere.

[Helen]

I'm so sorry for the trouble this caused @zeno2358.

Thanks for letting us know that this information is hard to find. I've shared your feedback with our Content Team. We'll work to make this clearer for all sellers!

If I can help with anything else please let me know.

[Ticknot]

Why is my instant deposit button unable to push I just did one not a day ago.Im having a big issue with this because I need my funds now.and it being a weekend I can't get help or anything it's driving me nuts.

[towstud]

im having same issue instant isnt working!!!!!!

[Ticknot]

wait till the next day at noon it will work.sucks to have to wait that long but it does that to me everytime.

[Russell]

Hey @Ticknot & @towstud - there are many things that can change the availability of Instant Deposit. I went ahead and moved your posts to this thread - be sure to check out @Sean's answer about reasons that Instant Deposit could be unavailable.

[Karen77]

Mine is doing the same thing!! Why??

[Helen]

Sorry to hear that @Karen77. I've moved your post to this thread, check out Sean's Best Answer which has some reasons instant deposits could be unavailable. 

If you have any questions about your account, please contact our Support Team directly. We're happy to help! 

[Honeyb]

I haven't received my instant deposit and I received an email telling me it has been sent.

[katieand]

Hi @Honeyb - sorry you haven't seen your instant deposit! I moved your thread over here where Sean's best answer on the first page has some general troubleshooting for similar issues.

Let us know if this solves your problem!

[iamt3rry]

Used Instant Deposit before and it worked perfectly, now on a second attempt (not on the same day), it's advising me that card is invalid (it's a Bank Of America debit card). No charges or deposits are being declined on Bank of America's end. Why is this happening?

[Helen]

This reply was created from merging an existing thread: “Instant Deposit”

Sorry for the frustration @iamt3rry. I moved your post here so you can read the troubleshooting tips posted by Sean on the first page of this thread. I hope these help!