Which party is responsible for processing a refund...

SusanZ68 · ‎06-26-2020

[The title of this thread has been edited from the original: Can a customer request a refund without (permission or knowledge ) from your square account ?]

Hi. Just have a question about refund

Alex_ · ‎06-28-2020

Hello @SusanZ68

Thank you for posting in the Seller Community. Welcome.

The only way to process a refund is if you as the seller/account owner initiates the refund on your side through your online dashboard or app.

Please let me know if you have any other questions by replying to this thread.

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
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