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The shopping icon for Square Online is not showing up on my Instagram home page

I just set up Square Online shopping to collaborate with my Instagram account.  I have 2 items available to purchase online from my Instagram posts but there is no shopping icon showing up.  The only way I believe you can get to shopping is by clicking on the Square domain that they provided and I copy and pasted in my bio. IMG_216411EA2E8B-1.jpeg

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Square Community Moderator

Hi there, @whimsies 👋 Thanks for taking the time to reach out to us here on the Seller Community! We can see that this is your first post. Welcome, welcome! Happy to have you.

 

So sorry to hear about the trouble connecting Square Online to your Instagram page. From what we can tell based upon your screenshot, it looks like there may have been one step missed in the setup process.

 

We would recommend double checking you've completed all the steps here listed in this helpful guide.

 

Keep us updated on your progress! We want to make sure this gets solved for you.

Joe
Community Moderator, Square
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