Hi @jeffdowning10
Thanks for reaching out, and Welcome to the Seller Community 😊
We had a bug affecting stories a couple weeks ago. It sounds like you could be experiencing an additional issue, but I wouldn't be able to confirm without looking into the account settings.
Have you had a chance to reach out to our support team about this? A rep can access your account, and troubleshoot in real time. They can also check in with the advanced support team in case they suspect a bigger issue.
You can reach the team using the following link here.
