JustSayGrace
01-10-2021
09:21 AM
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Sending receipts via text message and email easier
When sending a receipt, please allow me to just put in a customer name instead of having to input their phone number or email address again. I imported all of my customers' information already. I add them to the transactions when entering the order, so why do I have to look up and enter their information again?
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Joe

01-11-2021
04:52 AM
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Hi there, @JustSayGrace - thanks for reaching out to us again here on the Seller Community! Good to hear from you!
Would you mind clarifying your question? - I want to make sure I fully understand. Are you being prompted to re-enter customer information when re-sending a receipt through Square Point of Sale?
Also, what is the process that you use when taking a transaction underneath a customer profile? Are you selecting the customer before you take your transaction? - If you add a customer to sale after the transaction is already in process, you may be experiencing the issue you described above.
I will keep an eye out for your response!
Joe
Community Moderator, Square
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Community Moderator, Square
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