x

Scanning UPCs + SKU

I'm having an issue when I scan my items during checkout. When I scan each item, they are added to check out with a cost of $999,999. I have checked the items, they have prices, the barcodes are correct, and they have in stock inventory.

 

Barcodes are scanned in with no issue

 

I am using POS on an iPad.

 

Thanks in advance

 

 

1,777 Views
Message 1 of 2
Report
1 REPLY 1

Hmm, that's a weird one. I'm a bit stumped on what's going on without seeing into your account from here. Since you've already covered your bases with basic troubleshooting, have our CS Team file a ticket for you so our Engineers can take a look. 

 

Reach out here @ExpRobot

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,724 Views
Message 2 of 2
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.