Promo code/ discount code question

[DrPandel]

I followed the directions found on the help page and have a promo code activated.  But when I try to use it, testing the feature, it shows it as not working.  It displays the code I entered (which is the correct code) in red.  Anyone else having trouble with promo codes not working?

[JohnT]

Me, too!

[dskeller1947]

I have got the same problem. Very frustrating as I want to start the promo this weekend.

[Kelly]

There are a few reasons that your promo codes may not be working, I'd be happy to help explain. 

• If you have more that one location on your Square Account, you'll need to create the promo in your location specific Dashboard to use the code in your Online Store. 
• You cannot create a promo code that takes 100% off of your sale, as you need to charge at least $1.00 to process an order in the Online Store. 

If neither of those help, our Support team can take a look at your specific account and help get this sorted out. Check out this thread if you have any trouble getting ahold of us! 

[nyced]

i want a promo code that will look at buyer and if that buyer buys  three products in the same category in the same month the fourth one is free.

is there a fetaure that does this