JJHowe
12-08-2019
01:45 PM
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My reader does not work on my I phone 8What do I need to process cards?
My I phone 8 does not support my reader? I saw where you get a replacement for free but when I go to order it wants to charge $10?
help me as to what I need!
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JustinC

12-10-2019
07:24 AM
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Welcome @JJHowe - We changed the policy around our Magstipe reader -
If you've bought the Magstripe reader and it's been within 6 months of the purchase date, you can file a warranty claim and we'll send you a replacement. If the reader you have was free - you'll need to purchase any additional readers for $10 each.
However, your current reader will still work with your new iPhone if you have a lightning adapter - we've tested this and can guarantee compatibility. I hope this brought some clarity!
Justin
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