How to change ringing a customer out?

I am trying to change how we ring customers out. Right now they walk up to us, swipe card, tips, signs, done. But is there a way to not have them walk up to register, but I take the card swipe it and it print a receipt for them to complete tip and signature. And then I take it back to the register and complete the rest of the transaction? Does that make sense? Thanks!

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Square Champion

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Hello @BarrioSLC 

 

You can definitely switch Square to a printed signature receipt.

 

On your tablet, Settings -> Checkout -> Signature and Receipt

 

For Signature, enable Collect Signatures then Sign on printed receipt.

 

A few notes about printed receipts:

  • This setting is device-dependent. You can have a tablet that a customer signs on the screen and one that prints a receipt.
  • You have 36 hours to settle the tips on each receipt. You can do this from the Transactions section of the app. (More information)
  • Any receipt not settled after 36 hours automatically closes with a $0 tip. There isn't a way to reopen the ticket

Hope this helps!

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

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Square Champion

Best Answer

Hello @BarrioSLC 

 

You can definitely switch Square to a printed signature receipt.

 

On your tablet, Settings -> Checkout -> Signature and Receipt

 

For Signature, enable Collect Signatures then Sign on printed receipt.

 

A few notes about printed receipts:

  • This setting is device-dependent. You can have a tablet that a customer signs on the screen and one that prints a receipt.
  • You have 36 hours to settle the tips on each receipt. You can do this from the Transactions section of the app. (More information)
  • Any receipt not settled after 36 hours automatically closes with a $0 tip. There isn't a way to reopen the ticket

Hope this helps!

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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