How does an employee access our dashboard after permissions have been granted?

Hello! I've requested for an employee to be able to access our dashboard using her own personal email address, but there are no steps laid out for how the employee should do this. She did not receive an invite to complete setup, and she cannot access online via her email in the account and pin. Help!

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Square Community Moderator

Hi @lindswitch and welcome to the Community!

 

Can you show us screenshots of your setup on the Dashboard under > Team

 

We don't have access to your account from our online forums so I'll do my best to help from here with screenshots of how you have it set up currently to make sure it's set up right. 

Ashley C
Community Moderator, Square
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