How do I stop sending the 'are you happy with your purchase?' email out to a customer?

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I have one customer who confuses this email with another bill and would prefer not to receive them at all. Help!

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Sorry to hear the feedback program won't work for you, @KitchenFish! But it's an easy change: 

 

Sign in to your Feedback Page in the online Dashboard. Click on the Settings button in the top-right corner, and then click the blue toggle to disable it, pictured below: 

 

 

Hope that helps!

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