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The title of this thread has been edited from the original: Cancelled appointments not clearing calendar
Why won't cancelled appointments on my appointment calendar clear off the calendar? They are driving me crazy because I can't get my calendar all clean with appointments. Example in picture.
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@MollzJohnson I'm sorry for the frustration this is causing!
You should be able to remove cancelled appointments from your Calendar view, here's how:
- From your online Appointments Calendar > click the date range at the top of the screen.
- Then click the Day/Week/Month.
- Uncheck Show cancelled appointments.
If you're not seeing this option or if it's not working can you let me know?
Oh and one more thing, I redacated your clients' last names (they appeared in the screenshot you shared) for their privacy - the Seller Community is a public forum!
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Thank you @JustinC !
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np!
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New user; It's been nearly a year now since anna9 reported this, and I am running into this issue today. Has there been any progress at all? I will remove and re-add the calendar for now.
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Hey there, @sansmerci -
Thank you for reaching out in the Community. Welcome!
Please reach out to our Appointments Team directly, so they can take a deeper look into this for you.
It looks like some other sellers had to take this route too for resolution.
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I am having the same trouble of having canceled appointment showing up at synced google calendar.
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Did you try this tip from @JustinC?
"Removing the calendar through Dashboard then re-adding should do the trick!"
Please get in touch with our Appointments team if this doesn't get you where you need to do, @liveflow.
P.S. Welcome to the Seller Community ✨
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