How do I remove clients that are in lapsed group that shouldn't be?

[Scotty74]

How do I remove a client from the lapsed list that shouldn't be there?

[VanKalkerFarms]

what do you mean they shouldn't be there?  you can change the length of time for a lapsed customer when viewing the list.  https://squareup.com/dashboard/customers/directory

[Scotty74]

when a client has used another form of payment besides a credit card it doesnt register them coming in im assuming therefore i have clients that come in every 4 weeks  but doesnt always use a card or thye same card so they hav recieved coupons as if they were lasped....

[VanKalkerFarms]

you would need to tie that purchase to their customer account with their name then.  you can add a customer during checkout.

https://squareup.com/help/us/en/article/5532-manage-your-customer-directory-from-the-square-app