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Customer cancelled Apple Pay

A customer paid with Apple Pay and left.   A minute or so later Square notified us that the transaction was cancelled.  What happened?  Did the customer steal from us?  How do we avoid this?

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Square Champion

I'm not sure what it said but a customer can't cancel a transaction after leaving.  they can dispute it.  maybe they didn't actually complete the transaction while in your store and canceled the transaction rather than paying.

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