Can I add a photo to the “Category” tiles in Square for retail?

I see that I can change/edit the color of the tile and the text, but can I add a photo like I can in the item tiles? I want photos for each category. 

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Hi @Bowwowbark.  Currently there are no category photos supported on any POS.  As far as I can tell, they would have to allow us to upload photos with categories on our dashboard, just like we do for items.  But, it’s not there yet.  Feel free to submit a feature request here (on the Retail board) and see what the product team says about possibly adding that to the roadmap.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Hi @Bowwowbark.  Currently there are no category photos supported on any POS.  As far as I can tell, they would have to allow us to upload photos with categories on our dashboard, just like we do for items.  But, it’s not there yet.  Feel free to submit a feature request here (on the Retail board) and see what the product team says about possibly adding that to the roadmap.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a possible "best answer." I hate the term, and wish we could just mark posts as "helpful." But this is our only mechanism at the moment. Just remember "Best answer" should be interpreted as "helpful," and nothing more. LOL. "Best" (ugh) answers help folks possibly find solutions to similar problems they are hoping to solve.
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Thank you! 🐶🦴

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@Bowwowbark ;

Welcome to The Square forum as I see this is your first post.

 

Not that I know of.  I wanted to do this exact same thing as putting a Picture for a Category but have not been able to.  I just checked Categories and there is no place for adding a Photo or Image.  Since I am just a user as most people are here on this forum you may want to call Square Support to find out if this can be done in a way I am not aware of.   I think this would be a Great feature so Cashiers can just look quickly at the Category Pictures for The items in that category.  The other thing you could do is wait for others to respond to this, and see if others have ideas or workarounds to do what you are asking, or maybe a Square moderator can give a better reply.

Keith
Owner
Pocono Candle

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Ok, not sure about this but, I was able to include photos of my categories - see pict below.   I'm using the Square Stand and iPad and Square's POS app.   I setup a category called Studio Items - then setup each item under that and uploaded photo.  On the app they show as Favorites.  Note, this may have worked for me because of how I work - all of my items are handmade and one-of-a-kind so there was no way load every item I have.  I use the category as an item - example:  I have over 300 Fabric Pins so I setup one item as a Fabric Pin with no price or details and no inventory.  When I sell a pin, I enter the price, quantity and it's item number in the text box.  The app includes the tax.   I'm sure my method would not work for many but, for my scenario, it's ideal.

 

jk

 

POS_App_Screen.jpg

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@JK_Fiber_Art ;

I know what you did and it was not an image of the Category "Studio Items", you have favorites of your Items that are in the Category Studio.   Now if you can get the Image of your Studio (the Heading for the category) that would be great.  What you did works great for a few items with variations.  

 

My jar candles are all unique Jars and I can not have a Picture of a 28oz Jar(s) for a Category then have the image of my 28oz Tiger Lily Item to select in the Category Tab.   The other Problem I have is the Square color tiles show the 1st two characters in bigger letters.  Incent Sticks, Incent Cones, and Incent Backflow Cones, Incent Holders all show "IN" And don't ask how Fudge shows..... LOL... that may go against community standards.  

I do like your image for your Shipping item, never thought of giving shipping an image.

 

For example:

 

Category Picture

This as My 28oz Category PictureThis as My 28oz Category Picture

 

Item Picture

This as my 28oz ItemThis as my 28oz Item

 

Currently my category image is a Solid colored Square with 28 in it that would say "28oz Jars" below the solid square.

 

Not trying to undermine what you did just clarifying a Category vs Item image, and I know you were trying to help and may have given other work around for getting their Items on their POS.

Keith
Owner
Pocono Candle

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No problem, appreciate your comments - like I clearly stated "what works for me may not be for others" - but, what I have setup works for me.  For my products, there really is no other way - no two of my items are the same nor can I reproduce the exact same item each time - there's no production line or formula - just me making each unique item handmade one at a time - as for the item or category terminology - call it what you will.   

 

Thanks,

 

jk

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I've been requesting this feature for over 5 years now... I don't think square cares about us enough to implement this simple and highly requested feature.

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@PawsitivelyCozy ;

I just signed in to double check this and when I went to my Dashboard categories, it said something about Beta For Nested categories.  To me this sounds like subcategories which I wanted so I agreed to the Beta testing.   I also notice a Broken picture for Categories.  See image and read whats inside the Red circles.

 

categoryimage.jpg

 

Now this is a BETA test but sounds like they are working on it and you might be able to TEST it too.

Keith
Owner
Pocono Candle

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Square Support Number 855-700-6000.
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