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I'm curious if there is a way to create an automatic discount on our online store when a customer adds a bag of granola (in the Granola category) and a 6-pack of granola bars (in the Granola bar category) to their cart. I tried searching articles but couldn't find anything when it comes to different categories. Also the 6-pack is a variation under the product.
Thanks!
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At this point this functionality does not exist in the online store. We use auto discounts all the time in our retail environment. This feels like something that should be fixed
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At this point this functionality does not exist in the online store. We use auto discounts all the time in our retail environment. This feels like something that should be fixed
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I agree, auto discounts online would be very helpful. In general, I’m hoping that there will soon be an option to sync discounts and discount behavior across POS and Online.
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We really need the ability to set up a quantity discount in the online store just like we can set up a quantity discount in POS. Right now when someone makes a quantity purchase online we have to manually refund the discount amount to the customer's credit card, which then does not properly account for item refund and sales tax refund. This causes a lot of extra work for something that should be basic in the online store.
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Can we get more options with online coupons. I would like to see an option where automatic discounts can be applied to checkout without using a code. I would like an option where if a customer buy x, y, z, they get a discount on a, b.

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Hi and welcome to the Seller Community!! I've merged your feature request to an existing thread so we can keep all the feedback in one place. Thank you!
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Hi @KJWR,
Thanks for writing in and welcome to our Seller Community!
This is a feature request we're currently tracking - I've merged your post to this thread where we're tracking this request.
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I would like this feature, too. When you make it, don't forget to consider automatic discounts based on time like day of the week and hour of the day and receipt coupons that expire a set duration from the most recent purchase

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Thank you for taking the time to share your interest in this feature @blackgoldwashfo I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers' interest in your request.
Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).
Community Moderator, Square
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Being able to offer a simple, automatic, volume-based discount (or free shipping) via our online shop would be very helpful!