The last two updates apparently messed up my square terminal. Around July 15, 2:25PM EDT, my terminal made me go through re-registering it with Square. Unfortunately when entering my email address I left the "m" off .com and so all my sales were not visible. Had to jump through hoops with support before I got them credited to my regular Square account and even so I cannot access that day nor Saturday July 16 transaction records. Since I do my own accounting, that ain't good. At least I got the $$ deposited correctly.
Then yesterday morning my employees reported the terminal was again requiring a log-in or creating a new account. When I called support, I had to do a factory reset and then enter all the account information -- verrry carefully this time -- so that it would accept transactions. Luckily there were no pending charges stored in the machine because the hard reset would have wiped them out.
With customers who don't want to pay for the salon services or file friendly fraud chargebacks (which are difficult to dispute nowadays, since some credit card companies don't even supply the name of the customer disputing the charge), internet outages and now Square and its hardware acting up, and in general sales being down 20% due to inflation and recession fears, this is not going to be a good year for us.
