I cannot fix the issue " Our store is not currently accepting orders"

My toggle is on.

I've turned it off and on and published the website again. 

It's still not working. 

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Square Champion

This usually isn’t the main site toggle, even when it looks like it should be.

 

When you see “Our store is not currently accepting orders” with the site published, it’s almost always caused by fulfillment or payment settings blocking checkout, not visibility.

 

A few quick things to check:

 

  • Make sure at least one fulfillment method (shipping or pickup) is active and assigned to items
  • Confirm your pickup location hours aren’t set to closed
  • Check Payments → Settings to be sure no payment methods are paused
  • If you recently edited locations, try turning the site off → wait 5–10 min → on again

 

 

I’ve seen this pop up after pickup/location changes even though the toggle says “on.” You’re not missing anything obvious — it’s a sync issue more than a user error.

Square Champions Expert and member of the Square Champions group. (But NOT a Square employee, just a seller like you) Was my post helpful? Take just a moment to mark it as a solution.
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