Add On / Upsell at checkout on Square Online website to suggest related items

[cmoney]

The title of this thread has been edited from the original: Online Store: Item suggestion

POS Feature request?

Is there an option to have an item tied to another item that when one of those items is added to the cart...the other item would pop up as a suggestion for the employee to mention as an addon / upsell?  

[Joe]

Thanks for adding your voice in support of this feature, @Kobra916! We've noted it and passed your feedback along to our Product Teams. We will continue to update this thread with relevant updates as we have them.

Thanks for your patience! 

[Vibehealthbar]

I know there is a software called Boost Sales from Beeketing that says it works with Weebly for add on and upsell functionality. Does the Square Online/Weebly store support this software? Beeketing is no longer supporting Boost Sales outside of their ShopBase platform but I am willing to take the chance to get this functionality. Using modifiers is not a great work around because you lose all functionality associated with the item such as stock counts and item specific modifiers.

[SublimeFrench]

After 4+ years of requests, it's clear that Square has no intention of introducing this functionality... yet they claim they're still considering it. Not taking customers into account. It's bizarre.

[Vibehealthbar]

I agree and I find this type of response common to many needs of the user base. Is there a formal user group that has influence on the developers or is Square just adding features based on a few larger users. Many features that get added are surprising for small businesses that make up a majority of the customer base. I feel a formal user group of small businesses should be formed (or if there is one already I would like to join) would be beneficial to help the developers prioritize updates/new features. I worked in software for many years and we would have user group meetings every year to gauge the needs of our customer base. Would someone from Square please advise. Thank you.

[AdamB]

Thanks for asking about it, @SublimeFrench. 

Our product team is definitely aware of this request, and now that the upgrade to the new online store is completed I expect to see more features being added on top of all the other new features that came with the upgrade. Once we have more information we'll post back here and let everyone know!

In the meantime, I'm going to merge my reply with another thread about this so it'll be easier to post again once we have more information.

[Mike865]

Need a pop up on check out to add a featured item. Hopefully display item as well

[Valentina]

I've moved your post over to this thread where @AdamB confirmed that this is a feature request, @Mike865. Now that you're here, you'll be notified of new posts added to this thread, and we'll be sure to post an update here when we have news to share!

[styliststef]

This reply was created from merging an existing thread: pop up at checkout

Is there a way to add a pop up or reminder at checkout to ask client if they want to add a particular product to their sale? Or a workaround of any sort?

[Valentina]

Popping in with a related update about this feature request! 🎉

We recently introduced this capability to Self Serve Ordering! Sellers who are using Self Serve Ordering can now include a Customers Also Purchased section that indicates the 4 most frequently purchased items.

I know most of the folks who posted into this thread are looking for this capability for online orders, but I wanted to drop in before that comes to life to let you know that progress is being made. I'll be sure to touch back on this thread when I have more relevant news to share ✨

[Valentina]

While this isn't currently possible, we recently introduced this capability to Self Serve Ordering!

I've moved your post over to this thread where others have also expressed interest in seeing this feature for other types of ordering. Stay subscribed to this thread so that when we have an update to share, you'll receive an email notification when we post here ✨

Nice to see you in the Seller Community again @styliststef! ✨