Unanswered Questions

Deleted item still showing on siteI deleted an item from my site items, however, it's still showing up in my shop. It does say it's Out of Stock, but is there a...

6 - Contributor
Posted an hour ago in Square Online
0 Replies

I called Square with an issue after their online link on how to file a complaint did not work. What initially had become a request about a charge has now become...

5 - Supporter
Posted 2 hours ago in Troubleshooting
0 Replies

Can I get a report of purchases made online that have not been fulfilled that are outstanding. With their name email phone number and what was purchased. Also i...

5 - Supporter
Posted 6 hours ago in Square for Retail
0 Replies

A customer paid for film processing plus scanning, which is $12. Return shipping of the film is $12. The customer's roll has no images on it. I want to issue a ...

8 - Enthusiast
Posted 6 hours ago in Troubleshooting
0 Replies

When one of our customers purchases one of our products or tickets, Square would send a notification to with the customer's name, address, phone and email addre...

5 - Supporter
Posted Saturday in Square Online
0 Replies

How about a new event with 20 available tickets showing out of stock, no matter what I do. Worked fine before... Getting VERY frustrated with the HOURS I've spe...

5 - Supporter
Posted 05-02-2025 in Square Online
0 Replies

I am experiencing the same issue on Square Register 6.68sw version and have contacted support multiple times this week on it with no luck yet.

6 - Contributor
Posted 05-02-2025 in Square Register
0 Replies

Did you ever find a solution

5 - Supporter
Posted 04-30-2025 in Square Appointments
0 Replies

Mine all of a sudden quit working correctly a few months ago. All of my team tracks what they make and now it’s all wrong. So frustrating. Square customer serv...

5 - Supporter
Posted 04-28-2025 in Square Appointments
0 Replies

I like to use Square Online store to sell my products as a preorder. The day before I would go to Online > Orders > an individually enter every transaction to s...

7 - Protege
Posted 11-25-2024 in Square Online
0 Replies

I just sent a marketing campaign and the sender name was misspelled. It is also misspelled in the footer of the campaign. Neither of these showed up in the prev...

5 - Supporter
Posted 11-24-2024 in Troubleshooting
0 Replies

I have been havign some issues with items on my online store. On some item pages, there is no option to change the pickup location, resulting in lost sales. I h...

8 - Enthusiast
Posted 11-24-2024 in Square Online
0 Replies

I can't seem to change the site name from domainA to domainB.I have the paid subscription.Did all the steps within the settings from the 'Change'-button to DNS ...

5 - Supporter
Posted 11-23-2024 in Troubleshooting
0 Replies

Every time I log on / view the Dashboard and visit Square Appointments...there are some repetitive pop-ups / questions / notifications.Some of these are for new...

8 - Enthusiast
Posted 11-23-2024 in Square Appointments
0 Replies

I have been trying for 2 days to get new online site to work,tonicsntinctures.square.site.All looks gtg but get error message I have tried all the suggestions, ...

5 - Supporter
Posted 11-23-2024 in Square Online
0 Replies

Have a digital-only item on my Square store, it is the only item on the store. Pickup and delivery options are both turned off under fulfillment settings and we...

6 - Contributor
Posted 11-22-2024 in Square Online
0 Replies

In Square Online, my store carries cell phone cases. Each case design is a single product, and every phone model is listed as a variation. Previously (before th...

5 - Supporter
Posted 11-20-2024 in Square Marketing
0 Replies

Home page, main banner image is no longer responsive. It used to resize correctly from desktop to mobile and my preview shows it correctly, but when I hit save ...

8 - Enthusiast
Posted 11-20-2024 in Square Online
0 Replies

When someone checks out an item I'd like it to either default to a particular pickup location or I'd like to limit the store pickup options to the location that...

5 - Supporter
Posted 11-20-2024 in Square Online
0 Replies

We just set up all of our automations and so far we've had issues with 2 that have been sent out.1. The one that asked for our customers birthday when opened on...

6 - Contributor
Posted 11-20-2024 in Square Marketing
0 Replies