Hi there @guidokroeger !
Let me help clarify the confusion about Weebly's free plan and e-commerce functionality.
I've reviewed Weebly's official pricing page (https://www.weebly.com/pricing), and I understand your frustration.
While the free plan does show shopping cart functionality and unlimited items in the features list, there's an important distinction:
The Reality:
- Weebly support is correct in this case - you do need a paid plan (like Pro or Business) to actually process payments and complete sales
- The free plan allows you to set up products and a shopping cart, but the final payment processing functionality is locked behind the paid plans
- This is a common practice among e-commerce platforms where you can "set up" your store on the free plan, but need to upgrade to actually process transactions
Why This Is Confusing:
- The pricing page could definitely be clearer about this limitation
- While technically you can add a shopping cart and unlimited items on the free plan, you can't complete the actual sales process
- This distinction isn't clearly communicated in the feature comparison chart
Your Options:
- Upgrade to a paid Weebly plan to enable payment processing
- Consider using Square Online that offers free e-commerce functionality
- If you feel this is misleading, you can provide feedback to Weebly about the clarity of their pricing page
I agree that this could feel like a "bait and switch" tactic, and Weebly could be more transparent about these limitations in their pricing comparison. While you can set up your store on the free plan, the ability to actually process payments and complete sales requires a paid subscription, especially when using a different payment processor outside of square.
I hope this helps.
