shipping not showing up on item's page

[Josh123]

Hi, 

I'm trying to set up shipping as an option on my site. I followed all the directions and I can't get shipping to show up as an option on the individual item's page. It shows pickup and delivery but not shipping. How do I make it appear? Thanks. 

[_Violet · Accepted solution]

Hey there @Josh123 - Sorry to hear that you're having some trouble getting this set up. 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and settings with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.