Change prep time via API

[brian_a]

I would like to propose to Square that it allow setting prep time for pickup & delivery via API. Currently, we can do that manually either through the Web dashboard or via the Square for Restaurants POS 'Orders' screen. To be clear, I am referring to the changes from this UI component (the Web component is shown):

However, my on-site staff is facing issues managing this manually. Sometimes they set it far out and forget to set it back, resulting in unhappy customers and lost sales. I would like to see if we can monitor the value and automate the time changes via API.

Since the Web and iOS POS client app can do it, I would think this is just a matter of Square opening up the same/equivalent API for external developers to use. It would for sure require some engineering work, but the ask is IMO lighter than a brand-new business functionality ask.

I hope this feature can help others too.

[MayaP]

Hello @brian_a ,

Thanks for taking the time to share this request. I did move this over to the Ideate API board for feature requests. I understand having this capability for your business would be helpful. And we will make sure to keep an eye on this request and provide any updates. 

Your input is valuable to us and if you need anything else, let us know!