Hey @illuminegallery so sorry to hear this is happening. Are you receiving an error at all, or is the image just blank? Could you provide a screenshot of what you see when you preview your emails? Please be sure to blur out any sensitive customer or account information before attaching it.
Just in case, always try some browser troubleshooting to see if this fixes it for you:
- Make sure your browser is up to date.
- Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
- Switch to a supported browser, such as Google Chrome.
AshleyK
Community Moderator, Square
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