[SOLVED] I am in Canada, the activation process is forcing me to put in US information

[trotintime]

I am trying and getting no where.  I have used the link and no luck!

[katieand]

Hi @trotintime - It looks like you were able to solve your issue, but let me know if you need more help! 

[Nikiben]

Hello, I have the same issue. I am in Canada and I'm unable to get pass the activation as I don't have Canadian city/postal code options.

Thanks

[Chad · Accepted solution]

Hello @Nikiben!

It looks like you were able to get in touch with our Customer Success Team about this. Typically this issue is caused by signing up on the United States website. The Customer Success Team will be able to deactivate any United States accounts and help you sign up on the Canadian web page.

[authortim]

Hey, I'm in the same boat.  How did you get around this?!

[Chad]

Hello @authortim! You'll have to reach out to our Customer Success Team, they will be able to help with this. 🙂

[Ralph2728]

Ralph2728

[Ralph2728]

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