I had a transfer but it hasnt gone in to balance yet its been 3 hours? It has never done this before

[Shania97]

I had a transfer but it hasnt gone in to balance yet its been 3 hours? It has never done this before, I need help as I need to transfer funds today 😫 

[Arie]

Hi @Shania97,

While we can't take a closer look at individual transfers via this public forum, our support team would be able to assist further. You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Click on any topic, then "I don't see my issue"

4. Click "Message us" or "Email us"

Or, if you see the new chatbot help flow, type "support" to bring up a list of contact methods.

I'm sorry I couldn't be of more help here!