How can i update what shows on the customers credit card statement for location?

I changed the Location address city but my credit card charges show the old city. How can i change this?  the statements show as [SQ*COMPANY City ST]

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Square Champion

Solution

The location for a non-mobile business is set on the Account & Settings -> Business -> Locations page. Make sure your address is updated here and it should update the charge tag for your customers.

 

If you're running the business as a mobile business, the charge tag should show the location you took the transaction then put the city name in your charge description.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

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Square Champion

Solution

The location for a non-mobile business is set on the Account & Settings -> Business -> Locations page. Make sure your address is updated here and it should update the charge tag for your customers.

 

If you're running the business as a mobile business, the charge tag should show the location you took the transaction then put the city name in your charge description.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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