How to let the customer add no more than my maximum stock to the basket

[Pusheen]

I have a question about how to limit the maximum number of items customer could add to the basket.

I have created an item with a stock of 10, however, when updated to the online store, the customers could add like 20 items in their basket, and when check out, they will receive an error message saying that the maximum number of the item would be 10. 

In this case, Is there a way to let the customer add no more than my maximum stock in the basket? Thank you very much.

[_Violet · Accepted solution]

Hi @Pusheen - I see this is your first post in the Square Community so I'd like to officially welcome you! 🎉👏 My name is Violet and I'm one of the Community Moderators. Nice to meet you 😊

I checked in with our Square Online Support Team and they've confirmed this is expected behavior. While the customer may be able to add more to their cart than what's in stock, the message you mentioned will make them aware there's only x amount of items in stock for them to purchase. There isn't a way to work around this in the settings, but I've passed along your feedback about this.

I hope this information is helpful, but please do let me know if you have any additional questions that I could answer for you.

[Pusheen]

Hi Violet! Thank you very much!

[_Violet]

You're welcome!

Feel free to reach out to us again on the Square Community 🙂