Plaid said chase account linked but I don't see it in square

I only see my Chase bank account in Square.

When I go to "Link another account" through Plaid, it says, "You’re already sharing data from these accounts." 

What do I do?

Thank you.

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Square Champion

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Hi there @ehsny.. You can fix this in Plaid.  First you have to to go my.plaid.com and create an account.  Once you have done this, you can see a list of all of your data connections between Plaid and other apps.  Click on the Chase account and you will have the option to disconnect the connections between Chase and Square.  Then you can re-link it and it should be good to go.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

Solution

Hi there @ehsny.. You can fix this in Plaid.  First you have to to go my.plaid.com and create an account.  Once you have done this, you can see a list of all of your data connections between Plaid and other apps.  Click on the Chase account and you will have the option to disconnect the connections between Chase and Square.  Then you can re-link it and it should be good to go.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thank you! That makes total sense, and it worked! Yay! 

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