Hi there:
New Loyalty program users here. Some questions:
We tried setting up a "promotion" in Loyalty for both of these and it seems that it doesn't work as we'd hope. Zero dollars is less than the $5 threshhold but of course we just want to give out free goodies as a thank you for various specific things that are not directly related to a single purchase. Ideas?
Hey there @WolfDenDave. At this time, the ONLY way to add “bonus” points to a loyalty account is to do it manually from your online dashboard. Locate the customer’s record in your directory, scroll down to the loyalty section, click Manage then Adjust Status. There you can add or remove points from a customer’s account.
Hey there @WolfDenDave. At this time, the ONLY way to add “bonus” points to a loyalty account is to do it manually from your online dashboard. Locate the customer’s record in your directory, scroll down to the loyalty section, click Manage then Adjust Status. There you can add or remove points from a customer’s account.
Hi @WolfDenDave !
@TheRealChipA is correct. The only way to add bonus points is through manual entry. Let us know if you have any other questions!
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