thread Re: Multiple locations on Square Team in Staff & Payroll

Multiple locations on Square Team

IceDaddys — Sun, 21 Sep 2025 06:18:23 GMT

Seems an update was done today and now employees and myself can only look at one location at a time to view the schedule? What is the point of this? We have multiple locations with employees working in each location different or same day. Why/How can I see all the locations at once?

Re: Multiple locations on Square Team

TheRealChipA — Wed, 12 Jun 2024 11:03:46 GMT

While this does not currently affect me, I am wondering the same thing, now that @IceDaddys has brought it up. I hadn’t noticed the change until now. But it seems that the location filter was moved (from the top to the bottom) and instead of allowing multiple location selections, it is now a radio-button that allows only one. Seems wrong to me, too.

Re: Multiple locations on Square Team

TheRealChipA — Wed, 12 Jun 2024 11:24:27 GMT

I’ll add this that I just noticed. Next to the location selector in the bottom right-hand corner there is a number which I assume represents the number of locations selected. This makes me strongly suspect that the intention WAS to allow multiple selections, but that someone just messed up in the implementation by only allowing one location to be selected at a time.

Re: Multiple locations on Square Team

MayaP — Wed, 12 Jun 2024 13:15:29 GMT

Good Morning,

I appreciate you guys flagging this @IceDaddys @TheRealChipA! I was not aware of the change, and have escalated this over to our team. In the meantime, so our team can get a better idea of what you are seeing, please provide a screenshot.

I appreciate your patience and working with me on this!

Re: Multiple locations on Square Team

IceDaddys — Wed, 12 Jun 2024 13:40:34 GMT

Re: Multiple locations on Square Team

IceDaddys — Wed, 12 Jun 2024 13:41:45 GMT

Re: Multiple locations on Square Team

TheRealChipA — Wed, 12 Jun 2024 13:47:54 GMT

@IceDaddys‘s will be the same as mine, @MayaP. Notice in the second one, at the bottom. It used to be that the location selector allowed multiple selections. The circles on the right (radio buttons) were boxes instead. Here’s a screen shot of the location selector from the Dashboard App’s Home Screen. Two things to note. First it defaults to “All Locations.” (See top line). Second, we can select more than one location, if desired. That’s how the schedule tab on Team used to work.

Re: Multiple locations on Square Team

TheRealChipA — Wed, 12 Jun 2024 13:49:37 GMT

One more thing, @MayaP. It seems the the Dashboard App beta I’m part of has made this same change with team schedules. But, oddly, it still allows multiple location selections on the Home Screen which shows sales. I’ve tagged @SQPhil in a post on that forum, as well.

Re: Multiple locations on Square Team

JasonSQPM — Wed, 12 Jun 2024 13:57:21 GMT

Hi everyone - thanks for surfacing this. We on the product and development side are working on a fix. I will follow up shortly!

Re: Multiple locations on Square Team

MayaP — Wed, 12 Jun 2024 17:26:58 GMT

I appreciate you @JasonSQPM for hopping on this so quickly!

Again thank you guys so much for all your assistance in getting this addressed You guys rock @TheRealChipA @IceDaddys ! 🙏

Re: Multiple locations on Square Team

JasonSQPM — Wed, 12 Jun 2024 20:04:41 GMT

Hi everyone - we have made an update so that you can view multiple locations via the filtering experience from the previous version of the app.

Multi-location support will be supported in the updated UI in the next release, coming your way in July.

Appreciate your patience and thank you again for the feedback!

Re: Multiple locations on Square Team

TheRealChipA — Wed, 12 Jun 2024 20:36:20 GMT

Thanks @JasonSQPM! Appreciate that quick attention. It works for me! (Now to head back to the beta board and ask them to fix it the same way in Dashboard….)

Re: Multiple locations on Square Team

IceDaddys — Thu, 13 Jun 2024 01:30:05 GMT

This is Amazing! Thank you so much. I did not actually expect this to get fixed so quickly. You rock!

Re: Multiple locations on Square Team

DonutNVLasVegas — Tue, 09 Jul 2024 04:26:29 GMT

Ours doesn’t have the filtering option. Only allows one location to be seen at a time. How can I get this fixed?

Re: Multiple locations on Square Team

BernadetteA — Wed, 10 Jul 2024 00:56:49 GMT

Hi @DonutNVLasVegas 👋

Can you post a screenshot of what you see on your end? Can you also please confirm the app version you are using? Thanks in advance!

Re: Multiple locations on Square Team

DonutNVLasVegas — Wed, 10 Jul 2024 01:10:33 GMT

I was able to update the app earlier today and it’s back to showing all locations for the schedule instead of only being able to click on one!

Re: Multiple locations on Square Team

BernadetteA — Wed, 10 Jul 2024 02:22:31 GMT

Are you able to post a screenshot by any chance? And can you provide the app version you are using?