thread Re: Accepted Invite But Still Says "Invited" in Staff & Payroll

Accepted Invite But Still Says "Invited"

TBAG — Sun, 21 Sep 2025 06:04:19 GMT

I have an invite from Square for our business, opened the text, clicked the link, and was taken to Square on my phone. However, on the Dashboard, it still shows as "Invited" instead of "Active". Numerous attempts have not been successful for me, but others have been made active on the first try. How do I fix this?

Re: Accepted Invite But Still Says "Invited"

Summer2024 — Fri, 06 Jun 2025 15:07:52 GMT

Hi, @TBAG !

Can you give some more context here? What type of invite was it?

Re: Accepted Invite But Still Says "Invited"

TBAG — Mon, 08 Sep 2025 15:47:39 GMT

Under "Team Members", four of us are listed. Two received invites, and are active. When I request an invite, I get the message "Invite Sent", but I never get one, and yes, I checked my Spam box.

Re: Accepted Invite But Still Says "Invited"

svanbrunt — Mon, 08 Sep 2025 16:32:14 GMT

Have you tried re-sending the invite?

I also see 1 of the 2 profiles doesn't have an email associated, so that would get sent as an SMS.