thread Re: importing PTO requests to payroll in Staff & Payroll

importing PTO requests to payroll

slawlyes — Sun, 21 Sep 2025 06:10:19 GMT

My employee is making requests for PTO through the app, but I can't figure out how to import automatically to payroll. How can I do that?

Re: importing PTO requests to payroll

JTPets — Mon, 06 Jan 2025 16:44:31 GMT

I pay my staff vacation pay automatically (4% here) each pay, it is their resonsiblity to budget for PTO. I am following to see if there is a good system in place for this for future opportunities to streamline operations

Re: importing PTO requests to payroll

slawlyes — Mon, 06 Jan 2025 18:47:23 GMT

Were you trying to answer my question?

Re: importing PTO requests to payroll

JTPets — Mon, 06 Jan 2025 18:48:42 GMT

Nope I don't have an answer hence why I'm following the thread

Re: importing PTO requests to payroll

MayaP — Wed, 08 Jan 2025 15:01:09 GMT

Hello @slawlyes, thank you for reaching out with your question. I reviewed our article, Set up paid time off and sick leave policies with Square Payroll, and it doesn’t appear that there’s a way to import this directly into Payroll. However, you can set up your PTO policy directly through Payroll. Does that address your concern?

Re: importing PTO requests to payroll

slawlyes — Wed, 08 Jan 2025 15:38:21 GMT

I already set up the PTO, and it appears to calculate the number of hours accumulated, which appear on the paystub. But what's the point of all of that if the numbers of hours that are approved through the app aren't automatically pulled into the payroll?

Re: importing PTO requests to payroll

MayaP — Thu, 27 Feb 2025 23:55:38 GMT

Hey @slawlyes – I appreciate your patience! I didn’t catch your reply earlier, but I did escalate this to Payroll, and they provided some additional insight.

Right now, team members can request time off through the app, and managers can approve it digitally, creating a clear record without manual tracking. However, approved time off still needs to be manually entered into Payroll each pay period. We do plan to fully automate this process so that approved time off syncs with pay runs—just like timecards—but there’s no set timeline for that update yet.

Let me know if you have any other questions.

Re: importing PTO requests to payroll

Sacolt — Thu, 21 Aug 2025 14:07:08 GMT

Following! It's nice that staff can request time off and put PTO in the description, but that doesn't translate to automatic payroll options. You cannot input PTO and run it automatically. It still requires keeping track of requested PTO days and inputting them in weekly.... which defeats the purpose of automatic payroll.

Re: importing PTO requests to payroll

cadresalon — Sun, 22 Feb 2026 04:33:45 GMT

Has this been automated yet or is it still a manual process to pull request PTO hours into payroll?